+61 420 800 849admin@careinourhand.com.auLeppington, NSW
Feedback & Complaints

We Value Your Feedback

Your voice matters. Whether it's a compliment, suggestion, or complaint, we want to hear from you. All feedback is treated with respect and confidentiality.

Our Feedback Process

Submit

Share your feedback through the form below, by phone, or in person.

Review

Our team reviews all feedback within 2 business days.

Resolve

We take action and follow up with you on the outcome.

All complaints are handled in accordance with the NDIS Quality and Safeguards Commission guidelines.

Share Your Feedback
Feedback Type

When checked, your name, email, and phone will not be saved.

Other ways to provide feedback and external complaints

Other Ways to Provide Feedback
+61 420 800 849feedback@careinourhand.com.au
In person: 15 Gribbin Road,
Leppington NSW 2179
External Complaints

If you're not satisfied with how we've handled your complaint, you can contact the NDIS Quality and Safeguards Commission:

1800 035 544
ndiscommission.gov.au